Heritage Bank Marks International Customer Service Week


Heritage Bank Marks International Customer Service Week


Ghanaian owned bank, Heritage Bank, has marked this year’s international customer service week to appreciate customers for their loyalty towards the company.

This year’s customer service week was celebrated across the world during the first full week of October.

Its started from the 1st – 5th October, 2018, and serves as a period in which many customer – oriented institutions, especially in the serviced industry, appreciate their customers and staff.

The global theme for this year was, “Excellence Happens Here’!

1011201873605 j5eq27t2gb heritagebank12

Heritage Bank introduced a service campaign dubbed ‘XSEED’ which promises customers an ‘Xtra Special Experience Every Day.’

The Heritage Bank theme for this year was ‘Excellence Happens Here: XSEED’.

1011201873606 uypcsgerrm heritagebank11

The week-long celebration was marked with a number of activities to build a digital experience mind-set for customers and employees, celebrate employees for the amazing work they do and raise companywide awareness of the importance of customer service.

1011201873607 wbrduhgtto heritagebank4

Among activities performed during the week celebration included “International Day”, “Alternative Career Options”, “Color Blocking”, “Representing Home Regions”, “Casual Denim Day” and other engagement at the work place and other social media platforms.

Commenting on the Week-long celebration, Chief Executive Officer at Heritage Bank, Patrick Edwin Fiscian, said “For a wholly owned Ghanaian bank with the aim of driving world – class banking services through the delivery of wide variety of innovative and tailor-made products, Heritage Bank lived up to its mission by taking the celebration a notch higher with fantastic customer engagement and interesting costumes to bring the celebration to life in the various branches and the head office”

1011201873608 23041q5dcw heritagebbank8

He noted that the celebration of this year’s customer service week would provide another opportunity for the bank to exhibit leadership in customer care in the banking sector through well-organized and professional customer delivery.

About Heritage Bank
Heritage Bank Limited, is a wholly owned Ghanaian bank.

It became the 34th entrant into Ghana’s banking industry.

In 2017, the bank received regulatory approval from the Bank of Ghana to commence business operations as a universal bank.





Source link


Like it? Share with your friends!

20
0
20 shares

What's Your Reaction?

eiii eiii
0
eiii
hate hate
0
hate
confused confused
0
confused
fail fail
0
fail
fun fun
0
fun
geeky geeky
0
geeky
love love
0
love
lol lol
0
lol
win win
0
win

0 Comments

Your email address will not be published. Required fields are marked *

You may also like

More From: Business

DON'T MISS

Choose A Format
Personality quiz
Series of questions that intends to reveal something about the personality
Trivia quiz
Series of questions with right and wrong answers that intends to check knowledge
Poll
Voting to make decisions or determine opinions
Story
Formatted Text with Embeds and Visuals
List
The Classic Internet Listicles
Countdown
The Classic Internet Countdowns
Open List
Submit your own item and vote up for the best submission
Ranked List
Upvote or downvote to decide the best list item
Meme
Upload your own images to make custom memes
Video
Youtube, Vimeo or Vine Embeds
Audio
Soundcloud or Mixcloud Embeds
Image
Photo or GIF
Gif
GIF format